Since the dawn of time, whenever and wherever people have accumulated possessions, there have been thieves trying to steal them. While society and technology have evolved, so to has fraudulent behavior. As your trusted financial partner, we are constantly about the business of safeguarding your money and vital information. Believing that ‘an ounce of prevention is worth a pound of cure’, we are always on the look-out for new resources and information that we may provide you to keep you and your possessions safe from the latest generation of thieves and scammers.
Common Methods of Identity Thieves
Check out the ways identity thieves get your account information – spamming, spoofing and more. Be cautious when you are sharing financial information. Read more about these common methods
Am I A Victim of Identity Theft?
Have you noticed unauthorized charges on your accounts? Are you getting calls unexpected calls from collection agencies? These are just a couple of the common indicators that identity theft has taken place. Learn more indicators that you might be a victim
How Can I Protect Myself Against Identity Theft?
We’ve put together a list of 17 things you can do today to help prevent identity theft. You’ll also find phone numbers and websites you need to opt-out of mailings or check your credit report. Find out other ways to protect yourself
I Know My Identity Has Been Stolen. Now What?
Victims of identity theft should immediately report their situation to the Federal Trade Commission via their website, identitytheft.gov. After that, you can begin to develop your recovery plan and put it into action. Click Here.
Secure Mobile Apps
Regularly updated to keep up with constant changes in technology, our Mobile Banking & Card Control apps put managing and securing your City Federal Credit Union accounts in the palm of your hand.
Convenient and secure access to your City Federal Credit Union accounts whether you’re at a ballgame, on your lunch break, or the comfort of your own couch. Get texts to remind you of deposits or low balances. Deposit checks with a photo! Plus, much more…
Reporting A Scam
- Notify a City Federal Credit Union representative right away if you feel you have been exposed to a scam involving one of your City Federal Credit Union accounts.
- If you feel you have given or entered any information that you now suspect might be used fraudulently, please call us immediately at 804-274-1200. We can block your accounts and begin assisting you right away.
- If you receive suspicious emails or have questions about identity theft, scams or phishing attempts, please let us know by using the form below.
- To report a scam to the authorities, contact the Internet Crime Complaint Center (IC3). This group is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA).
Important Notice
City Federal Credit Union does NOT send emails or text messages that ask you to enter your personal or account information for any reason. Should you receive such a message, contact us immediately. DO NOT respond to any emails/text messages or click on any of the links within the messages.